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Cookie Policy

Last updated: 25 August 2026

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Counselling & Support Services Southend (CASSS) ("we", "us", or "our") operates the website www.casss.co.uk (the "Site"). This Cookie Policy explains what cookies are, how we use them on our Site, and your choices regarding their use.

 

1. What Are Cookies?

Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide reporting information to website owners and enhance the user experience.

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2. How We Use Cookies

When you use and access our Site, we may place a number of cookies files in your web browser. We use cookies for the following purposes:

  • To enable certain functions of the Site (e.g., security and core functionality).

  • To provide analytics and understand how visitors interact with our Site so we can improve our services for the public and local therapists.

 

3. Types of Cookies We Use

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

We generally use the following categories of cookies on our Site:

  • Strictly Necessary Cookies: These are essential for the operation of our website. They enable you to navigate the Site and use its features. Without these cookies, services you have asked for (such as secure form submissions or page navigation) cannot be provided.

  • Analytical / Performance Cookies: These cookies collect information about how visitors use our Site (e.g., which pages are visited most often). This helps us improve how our website works and ensures users find what they are looking for easily. All information collected by these cookies is aggregated and therefore anonymous.

  • Functionality Cookies: These cookies allow the website to remember choices you make (such as your preferred text size or region) and provide enhanced, more personal features.

 

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Site (e.g., Google Analytics) or integrate features like embedded maps or social media sharing tools. These third parties may set cookies on your device when you visit our Site. We do not control the dissemination of these third-party cookies, and you should check the respective third-party privacy/cookie policies for more information.

 

5. How to Control and Delete Cookies

You have the right to decide whether to accept or reject cookies.

  • Cookie Consent Banner: When you first visit www.casss.co.uk, a cookie banner will appear allowing you to manage your preferences or accept/reject non-essential cookies.

  • Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our Site may be restricted.

To find out more about how to manage and delete cookies, check the "Help" menu of your specific browser:

 

6. Changes to This Cookie Policy

We may update our Cookie Policy from time to time. We encourage you to periodically review this page for the latest information on our privacy and cookie practices. Any changes will become effective when we post the revised Cookie Policy on this page.

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7. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at:

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