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Website Terms of Use

Last updated: 25 August 2026

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Welcome to www.casss.co.uk (the "Website"). This Website is operated by CASSS (Counselling & Support Services Southend) (“we”, “us”, or “our”), a registered charitable incorporated organisation (Charity Registration No. 1184892) based in Southend-on-Sea, Essex, England.

 

By accessing, browsing, or otherwise using this Website, you agree to comply with and be bound by the following Terms of Use. If you do not agree with any part of these terms, you must stop using our Website immediately.

 

1. Purpose of the Website

The purpose of www.casss.co.uk is to provide information regarding local counselling and talking therapy services, promote mental health awareness, support networking among local therapy agencies and professionals, and offer community event details in Southend-on-Sea and Essex.

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2. Disclaimer: Not Professional or Medical Advice

  • General Information Only: All content, articles, resource lists, and directories provided on this Website are for general informational and guidance purposes only. They do not constitute formal medical, psychological, or professional counselling advice.

  • Third-Party Services: CASSS acts as an umbrella and networking organisation. We may list, reference, or link to external counselling agencies, practitioners, or training providers. CASSS is not responsible, and accepts no liability, for any aspect of the services, advice, treatment, or conduct provided by any third-party agencies or counsellors listed on or linked through this Website.

  • Users seeking therapy are strongly encouraged to independently verify that their chosen counsellor holds appropriate professional body membership, indemnity insurance, and supervision arrangements.

 

3. Intellectual Property Rights

  • All intellectual property rights in the Website and its entire contents (including text, graphics, logos, images and design) are owned by or licensed to CASSS.

  • You may view, print, or download extracts of material from this Website for your own personal, non-commercial use. You must not modify, copy, distribute, transmit, display, or commercially exploit any material from this Website without our prior written consent.

 

4. Acceptable Use

When using our Website, you agree not to:

  • Use the Website in any way that breaches any applicable local, national, or international law or regulation.

  • Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use.

  • Introduce any viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material.

  • Attempt to gain unauthorized access to our Website, the server on which it is stored, or any server, computer, or database connected to it.

 

5. Links to Other Websites

Our Website may contain links to websites operated by third parties (such as local counselling providers, partner charities, or professional bodies). These links are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

 

6. Availability and Accuracy of the Website

  • We do not guarantee that our Website, or any content on it, will always be available or uninterrupted. We may suspend, withdraw, discontinue, or change all or any part of our Website without notice.

  • While we endeavour to ensure that the information on this Website is correct and up to date, we make no representations, warranties, or guarantees—whether express or implied—that the content is accurate, complete, or current.

 

7. Limitation of Liability

To the fullest extent permitted by English law, CASSS excludes all liability for any direct, indirect, or consequential loss or damage incurred by any user in connection with our Website or in connection with the use, inability to use, or results of the use of our Website, any websites linked to it, and any materials posted on it. This includes liability for loss of income, business, data, or profits.

 

8. Changes to These Terms

We may revise these Terms of Use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

 

9. Governing Law and Jurisdiction

These Terms of Use, their subject matter, and their formation (and any non-contractual disputes or claims) are governed by the laws of England and Wales. You and we both agree that the courts of England and Wales shall have exclusive jurisdiction to settle any disputes arising out of or in connection with this Website.

 

10. Contact Us

If you have any questions, concerns, or queries regarding these Terms of Use or the Website, please contact us at:

  • Organisation: Counselling & Support Services Southend (CASSS)

  • Registered Charity Number: 1184892

  • Email: info@casss.co.uk

  • Phone: 07526 066517

  • Address: Southend-on-Sea, Essex, SS3 9EF, England

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